Bon Voyage Terms & Conditions - 03 March 2025 - Flipbook - Page 3
Please ask us for travel insurance advice. We recommend and sell Comprehensive Travel Insurance, underwritten by Allianz.
PASSPORTS, VISAS and DOCUMENTATION:
Ultimately you are responsible for complying with all immigration, passport, visa, health, quarantine and customs laws for the
countries you are visiting. We will advise you what the minimum passport and visa requirements are. We are also happy to offer
advice on all sorts of other matters and more complicated visa/entry issues if requested. We use a Visa processing company,
Travcour, to obtain visas and charges do apply. We cannot be held responsible if any country or authority alter, update or
amend their rules after you have booked. Nor can we be held responsible if you haven’t provided us with all the necessary
information to assist you with obtaining the correct documentation to travel. If in doubt please contact us.
Official travel advice issued by the New Zealand Ministry of Foreign Affairs and Trade is available on their
website www.safetravel.govt.nz
RESPONSIBILITY:
Bon Voyage Cruises & Travel accepts bookings subject to the following conditions:
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Bon Voyage Cruises & Travel only acts as a coordinator of cruises and travel services and as an agent for the owners,
contractors and suppliers of cruises, transportation, accommodation and/or other related travel services provided and
assumes no responsibility for the loss or damage to baggage, property or for injury, illness, death or for any damages or
claims howsoever caused arising directly or indirectly from accidents, loss or damage to person or property, delays, transport
failures, strikes, wars and uprisings or acts of God etc. over which we have no control. All coupon receipts and tickets are
issued subject to the terms and conditions specified by third party suppliers and all services are subject to the laws of the
country where the services are provided.
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All matters directly relating to the services provided by Bon Voyage Cruises & Travel are governed by the laws of New
Zealand.
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We will endeavour to provide the most suitable travel arrangements to meet the particular requirements you have made
known to us. However, travel is an individual and personal experience and your preferences and opinions may vary from our
own. For this reason, we cannot take responsibility for your individual satisfaction.
CONDITIONS OF CARRIAGE:
The carrier companies that provide the transportation for your travel arrangements (i.e. the cruise lines, airlines or travel service
providers) produce Terms & Conditions of carriage which form part of your contract both with Bon Voyage Cruises & Travel and
with the carrier companies. You may ask for copies of the relevant providers Terms & Conditions of carriage from us at any time.
PRIVACY:
We run a pretty tight ship in terms of privacy and your personal information. We will never let another company have your
details unless they need it is in relation to your bookings or travel arrangements. If you have agreed we will of course contact
you from time to time with travel news and special offers – you can opt out or unsubscribe at any time. We do have a privacy
policy available upon request.
CHANGES TO OUR TERMS & CONDITIONS
We have a company goal of
